I don’t really know when it started but there has been an on-going discussion of the “candidate experience” for more than a couple years. As I understand it the theory behind dialogue has been this. We as the collective HR body have not been treating prospective candidates very well – for whatever reason, and because of this very soon we – the employers are going to have hell to pay because of it. For the most part I concur with that theory.
Well for any of those of you who read this stuff or know me, you will probably recall that I have a son who is a recent college graduate. He is looking for a job now – a candidate if you will. And recently I got to witness one of the bad candidate experiences first hand.
Kevin applied for a position and this was the email response in which he received…..
Thank you for the recent resume submittal for a role on careerbuilder.com that were currently seeking candidates.
Here is a little background info on what my division specializes in at Morgan Hunter Corporate Search (MHCS). My team’s area of specialty is in the placement of Advertising & Marketing agency professionals on a national level. We work with agencies of all sizes and types from the boutiques to the global ones around the nation.
98% of the positions we place are at all levels in account service, creative, media, public relations, account planning, consumer insights, research, production, traffic and etc for traditional and non-traditional advertising agencies, marketing, database marketing, creative agencies and etc.
The other 2% of our opportunities are on the client side within internal marketing teams. Predominantly our focus is with opportunities on the agency side but we do work from time to time with client side opportunities. Generally, the client side opportunities are from agency relationships we’ve developed and those contacts move to the client side.
Though we appreciate your interest into our company’s services; unfortunately the employers we work with typically do not utilize our services for placing recent graduates.
We will keep your information on file in the event that we get a special search request for an entry level position. However, please do keep us in mind as a future resource when you have gained at least 1.5 – 2 years of experience within the advertising and marketing field.
If I am Kevin, when I get some experience, I think this would then be the last agency I would want to use. In my opinion, no response would have been better than what he received. Now granted as his parent I am a little biased – no doubt, but I know the quality of work that he does.
In fact I am going to use this post to roll out a piece of his work. For my birthday, he put together a video – perhaps we might call it a branding video. I was a willing and active participant in the video, but was not sure how it would turn out.
So here is my video introduction entitled “Who is Dave Ryan”…. enjoy!