After my day at the hospital I wrote the post called “Your time is Worth Nothing” according to the Medical Professionals.   I did contact the hospital by email pointing them to the post.  The next day I was contacted by a representative of the hospital, who apologized for the wait that my wife and I experienced.  I thought it was nice of the hospital to do this, and I thanked their representative.

 I did tell her that I was not upset with the hospital or the doctor.  The problem is with “the system.”  I told her that somebody has to recognize the system is not working properly and attempt to fix it.  The representative was glad that we were not mad, however my sense was that it was this person’s job or responsibility to call people who are mad and try to make them feel better.

 So the problem will continue…